Frequently Asked Questions (FAQ)
1 . Where can I buy replacement parts of my filter?
All replacement parts of the Aqua Exclusive filters can found on the following page: replacement parts.
2 . Do you have a technical drawing of my filter?
3 . Where can I find the manual of my filter?
All manuals and technical drawings of the Aqua Exclusive filters can be found on the downloads page.
4 . How quickly can you deliver filter parts if something breaks?
5 . How can we best reach you if something suddenly goes wrong with the filter?
6 . Where is this company located?
7 . Where can I find more information about the company?
For more information about who we are and what we do, you can take a loot at our about us page.
8 . Can I return products?
You can return unused products in the original packaging within the cooling off period of 60 days. For more information about the return process, please see our return policy.
9 . Do I have to pay tax?